Vice President Systems Middleware, Technical Support, and Client Services - IBM
Rick Bowers is the IBM Vice President of technical support and client success for the IBM Cloud business unit. This global position has worldwide responsibility for client success for the Cloud, WebSphere, Tivoli and Rational portfolios. It includes technical support, the Critical Situation team, early customer programs, premium customer programs. He is also the Software Group Senior Site Executive for the Research Triangle Park Lab.
Having been at IBM for 30 years, he has had executive leadership experience spanning all aspects of software product development across various IBM business units. Previously, he was the Director of DB2 for z/OS. In this role, he had full product responsibility including business, strategy, architecture, development, test, and product support globally. He has previously managed key partner strategic alliances and business partner relationships in the Information Management group. He was Director of the New Zealand Software Development Lab based in Wellington, New Zealand.
He holds a BS in Computer Science, and a MBA in Finance from Binghamton University. He resides in Raleigh, North Carolina, with his wife and daughter.