Gayle Lanier

  • Company / Agency:

    Retired - Duke Energy

Gayle Lanier serves as senior vice president of customer services for Duke Energy. She is responsible for customer contact operations, revenue billing and receivables, and metering services for Duke Energy and Piedmont Natural Gas. In addition, she has responsibility for managing the relationships and services to the company’s small, medium and assigned large retail customers. Actively involved in the community, Lanier currently serves on the boards of trustees for the Association of Edison Illuminating Companies, the United Way of the Greater Triangle, and the North Carolina State University Endowment Foundation.  She is a former member and secretary for the North Carolina State University (NCSU) board of trustees. She established the Dwain K. and Gayle S. Lanier NCSU Scholarship Endowments in 2003 and 2016 to help benefit engineering and business students. She received the NCSU Watauga Medal in 2017, the highest non-academic recognition for significant contributions to the advancement of the university.  In 2016 she received the National Society of Black Engineers Professional Leadership Award.  She received the NCSU Distinguished Engineering Alumnus Award in 2008 and the Ed Fitts Department of Industrial and Systems Engineering Distinguished Alumni Award in 2007, and she served as the NCSU College of Engineering keynote address speaker in 2005. Lanier was also one of the 2009 The Network Journal’s 25 Influential Black Women in Business Award recipients and the 2011 Business Leader Women Extraordinaire recipient. Lanier holds a Bachelor of Science degree in industrial engineering from North Carolina State University. She and her husband, Dwain, have a daughter.