NC 2-1-1: A Comprehensive Information and Referral Service

NC 2-1-1 is North Carolina’s most in-depth information and referral hotline .  Our call centers are staffed by knowledgeable operators 24 hours a day, 365 days a year to help you or someone you know with a variety of possible needs.  The information that our operators are trained to provide includes assistance from food, housing, utilities, to job training, and senior services.  NC 2-1-1 can also help callers with complex issues such as substance abuse, support groups, domestic violence, financial assistance, day care, and much more.

Two Ways to Get Help

Dial 2-1-1:

You can dial 2-1-1 from any phone in North Carolina, and be connected to a helpful operator immediately.  Let the operator know what you need help with, and they’ll guide you to the available services and support in your area.


You can search the database yourself from the NC 2-1-1 website.  Simply click here, and the website will guide you through the database, sharing services and support for your search terms.

*Remember, 9-1-1 remains the number to call for fire, police, or EMS response, do not call 2-1-1 if you have an emergency.