Your United Way

Organizational Overview

Triangle United Way is a volunteer driven organization. Click here to view the volunteer structure. United Way staff support this structure and are divided into five departments, which work to support the United Way mission - to improve lives by mobilizing the caring power of community.

Information Services

Information Services is comprised of four main divisions.

  1. United Way 2-1-1, a community human services information and referral service, which links individuals in need of services to those available services in the community.
  2. Information Technology, is the Triangle United Way's technological staff. Their mission is to improve the organizations business processes by designing, developing, implementing, and/or supporting solutions that improve business results.
  3. Teaming for Technology, a collaboration between IBM, AmeriCorps, Public Allies, and United Way of America, it is designed to encourage strong leadership and technological skills among nonprofit organizations in an effort to help them enhance delivery of services and improve technological efficiencies.
  4. Volunteer Solutions - Triangle United Way's interactive web site where potential volunteers can search for volunteer opportunities in the Greater Triangle area by listing a keyword or a community. Or volunteers can complete a personal profile, and be notified when matching opportunities are available.

The Resource Investment Department

The Resource Investment Department is responsible for ensuring that donor's gifts are invested wisely in our community. The staff supports a volunteer force that includes donors, agencies, community leaders and issue experts. Committees work hard all year round to examine the needs in each County and the region as a whole and to see how programs can achieve measurable results.

The Finance and Administration Department

The Finance and Administration Department has the overall responsibility for controlling all aspects of financial administration for Triangle United Way.  This includes financial reporting, budget development, pledge processing, cash receipts & disbursements, and human resources functions, including recruitment of new employees, employee benefits administration, and payroll.  The department also provides staff support to all departments, volunteer committees and the Board of Directors.

The Resource Development Department

The Resource Development Department has primary responsibility for cultivating fundraising efforts for the organization. This department runs the annual campaign and cultivates new resources and opportunities to raise funds to support health and human services in the communities of Durham, Wake and Orange counties. This year the department is working with community volunteers and local companies to raise awareness about the needs in our community. Through the Triangle United Way Community Care Fund, donations are directed to meeting the most critical needs in our local community.

The Marketing and Communications Department

The Marketing and Communications Department develops all materials used by Triangle United Way departments including brochures, videos, public service announcements, newsletters, media support materials, and Web site content. Thanks to sponsorship from media, printing companies, creative agencies and a research firm, the Marketing Department is able to help create visibility and share the good work the organization and its member agencies do to help our community.

The Donors Relations Department

The Donor Relations Department has primary responsibility for cultivation and stewardship of Triangle United Way’s Leadership Giving donors (annual gifts of $1,200+) and groups, the Direct Mail Program and the Planned Giving and Endowment Program.  Steering Committees comprised of Triangle volunteers guide each segment of the work led by the Donor Relations Department.

Gifts from Leadership Giving donors represent nearly one-third of Triangle United Way’s annual campaign.  Last year, more than 2,500 Leadership donors contributed over $4.5 million to help people in need.

Leadership Giving Groups:

  1. The African American Leadership Initiative – African American donors making annual gifts of $1,200 or more.  This group selects a niche issue around which to focus its education and awareness initiatives each year.  In 2008, the niche issue is mentoring support for African American youth.
  2. The Tocqueville Society – donors making annual gifts of $10,000 or more annually with 50% or more designated to the TUW Community Care Fund. 
  3. The Women’s Leadership Council – women donors making annual gifts of $1,200 or more.  This group selects an annual initiative around which to focus its education and awareness activities each year.  In 2008, the special initiative will focus on young teen girls (age 11-15).
  4. The Young Leaders Society – new in 2007, this group recognizes donors under the age of 40 who contribute $800 or more annually.  This Society offers education and awareness opportunities, volunteer opportunities and business networking events for its members.

Members of Leadership Giving groups lend their time, talent and treasury to support United Way’s work in the community.  They are invaluable partners in our success.