NC 2-1-1: A Comprehensive Information and Referral Service

NC 2-1-1 is North Carolina’s most in-depth information and referral hotline .  Our call centers are staffed by knowledgeable operators 24 hours a day, 365 days a year to help you or someone you know with a variety of possible needs.  The information that our operators are trained to provide includes assistance from food, housing, utilities, to job training, and senior services.  NC 2-1-1 can also help callers with complex issues such as substance abuse, support groups, domestic violence, financial assistance, day care, and much more.

Two Ways to Get Help

Dial 2-1-1:

You can dial 2-1-1 from any phone in North Carolina, and be connected to a helpful operator immediately.  Let the operator know what you need help with, and they’ll guide you to the available services and support in your area.

Click NC211.org:

You can search the database yourself from the NC 2-1-1 website.  Simply click here, and the website will guide you through the database, sharing services and support for your search terms.

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*Remember, 9-1-1 remains the number to call for fire, police, or EMS response, do not call 2-1-1 if you have an emergency.