Call us Call Us (919) 460-8687

2400 Perimeter Park Drive, Suite 150 Morrisville, NC 27560

Get Help Now: United Way 2-1-1

United Way 2-1-1 is a single source for information about community services and for referrals to health and human service programs. Call 2-1-1 throughout most of the counties in North Carolina, 24 hours a day, 365 days a year to get connected. Bilingual caseworkers are available during regular business hours.


Need help now?  Just dial 2-1-1 or 1-888-892-1162
or access the online 2-1-1 database here.

How United Way 2-1-1 Helps Callers

Our Information and Referral Services provide many different types of assistance from food, housing and utilities to job training and senior services. Professional caseworkers at United Way 2-1-1 can also help callers with complex issues such as substance abuse, support groups, domestic violence, financial assistance, day care, and much more.  [Read more and visit 2-1-1 online.]

Remember, 9-1-1 remains the number to call for fire, police, or EMS response; 4-1-1 remains the number for telephone directory assistance.

A Resource for the Community

United Way 2-1-1 developed the Triangle’s most comprehensive database of human service resources to serve small business owners, Employee Assistance Programs (EAPs), nonprofit agencies, and government agencies. It is continuously updated, providing the foundation for mailing lists and numerous publications in print, disk form, and on Internet. 2-1-1’s collection of demographics and caller needs provides a valuable overview of the issues facing Triangle residents.

History of United Way 2-1-1

Triangle United Way’s regional I&R service — Infolinc — was created in 1998 through the merger of three community based information and referral services in Durham, Orange and Wake counties, and was later expanded to serve Chatham County.  On November 18, 1999 the North Carolina Utilities Commission issued an order designating 2-1-1 to the United Way of North Carolina, for use with information and referral systems statewide. On August 2, 2001-Triangle United Way’s Infolinc completed its evolution into United Way 2-1-1. Other 2-1-1 sites are United Way Asheville/Buncombe Co., United Way Central Carolinas, and Triad United Way 2-1-1 Services. On July 1,2005, 2-1-1 expanded coverage throughout North Carolina.


We are working with nonprofit and community partners as a network, helping to orchestrate coordinated action plans toward shared goals.

Investing in solutions and innovative approaches

We continue to focus on outcomes to address issues facing our community by supporting and investing in proven solutions as well as promising new approaches developed through collaboration and innovation.

Focusing our approach

We will meet today’s basic needs (food, housing, safety, and access to healthcare) and work to build sustainable solutions that will mean brighter futures for low-income families, children, and our community.

Our focus on basic needs and funding long-term solutions to specific issues to help families and children together represents the new direction of our United Way.

We cannot create change alone. We are committed to mobilizing the caring power of our community and dedicated to fueling the innovative spirit of the Triangle that has helped this region grow. We believe that together we can tackle the big issues facing our communities and create a legacy of achievement for generations to come.